Bagley-isms Most leadership advice tells you what to say and when and how to say it. But I read very little about when to keep your mouth shut – you know, top and bottom lip touching. Some of the most important communication decisions I made as a leader had nothing to do with what I chose to share. They had everything to do with being specific about what wasn’t ready for prime time and knowing when it would be (if ever). I tripped over my tongue on more than one occasion. These days I talk a...